TOD’s newly released, free-to-download HERO app ensures that, for tradespeople and their clients, those ‘life happens’ moments are taken care of instantaneously. It’s a one-stop business management tool in the pocket of on-call trade specialists, ensuring a smoother working life and, most importantly, more job requests.
“The TOD Hero app really is like an Uber for people who need plumbers, handymen, locksmiths and electricians in real time,” says TOD CEO and founder Shannon Mackrill. “Lockdown left a lot of tradespeople without work and many smaller companies had to shut down, even though geysers kept bursting and homes still needed fixing”.
“In other words, the work was still there but smaller operators didn’t have access to market and thus they could not connect with customers needing their services,” Mackrill adds. “TOD wants to be the voice of small businesses and entrepreneurs, by offering them access to market via our business management tool. We provide credibility and in so doing, help them grow their businesses.”
New business management features in the app prioritise simplicity, direct connection and cashless payment. Now tradespeople can email personal job quotes, get them approved, generate invoices and send them to clients, all in-app. The same holds true for diary management of TOD jobs, private work and reminders, thereby syncing perfectly into a brilliant and intuitive diary management tool that now also allows clients to book your services at a later date.
The new app now also includes add-ons including GPS tracking, photo sharing, detailed job card descriptions, tool suggestions and an in-app chat function, thereby making preparing for jobs easier than ever.
Mackrill says the aim of the TOD HERO platform is to provide work and opportunities for tradespeople, with an innovative tool to conduct and manage back-office work.
“The vision behind TOD is simple,” says Mackrill. “We care about our tradespeople and so have come up with an app that spreads the love. At its heart, it connects customers to credible tradespeople based in Cape Town, Johannesburg, Pretoria, Gqeberha (formerly Port Elizabeth), Bloemfontein and Durban, on-demand or at a future date, 24/7/365. Add to that TOD’s ability to develop and manage the world’s largest connected tradesperson workforce, and what you have is a powerful tool to empower individuals to manage and grow their own businesses.”
The reimagined HERO app is the result of years of extensive research aimed at understanding what Mackrill calls tradespeople’s “pain points” and how they relate to customer needs. Collaboration with companies such as Vodacom and Builders has ensured credibility and is helping to achieve the company’s aim of capturing a large percentage of tradespersons operating in South Africa.
For customers: https://www.gettod.com/
For tradespeople: https://www.gettod.com/hero/