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POPIA compliance can be of huge benefit

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Compliance with the POPI Act can be of huge benefit for businesses. That was the opinion of six panellists who participated in the EngineerIT Live panel discussion.  The other main message from the panellists was to be selective in terms of the personal information of your customers you store.

Listen to the podcast and look out for the July edition of EngineerIT, out towards the end of the month, for a comprehensive article.

Participating in the panel were:

President Cyril Ramaphosa announced the commencement of parts of the Protection of Personal Information Act (PoPIA) from 1 July 2020. The remaining provisions of the Act will be addressed once the Information Regulator assumes its powers, functions and duties in terms of the Act.

The sections that commenced on 1 July 2020 include the conditions for processing personal information, procedures for dealing with complaints and provisions regulating direct marketing by means of unsolicited electronic communication. Sections 2 – 38, 55 – 109, 111 and 114 (1), (2) and (3) commenced on 1 July 2020 and Sections 110 and 114(4) will commence on 30 June 2021. South Africa has a year to put systems in place to ensure compliance.

The main subjects discussed by the panel were:

  • Why do we need a PoPIA and who will benefit most?
  • How should a company approach its road to compliance? Large companies may have the luxury of a legal person on their staff to take charge. What advice can you give small businesses?
  • How will the new regulations affect my customer mailing list, newsletter and promotional mailings?
  • How should end of service equipment, that may have personal data stored on it, be disposed of?


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