globalCom Africa has launched its latest technologically advanced communications solution; RAPID CCaaS (Crisis Communication as a Service).
Founder and CEO of globalCom Africa, David Lipton said that RAPID CCaaS® solves the communication problems multi-branch organisations will face, should there be any crisis. “When grid failure, or force majeure occurs, whatever the disaster or emergency, the subscription-based service guarantees organisations will always be able to make or receive phone calls”.
This solution is managed by globalCom and safeguards a company by guaranteeing indoor voice connectivity via satellite when there is the total loss of power on the national network. Without any communications business operations will otherwise be severely impacted.
RAPID CCaaS is powered by Iridium Certus, an advanced, multi-service platform enabled by the global Iridium constellation and is considered the next step in business continuity planning. For those businesses that have safeguarded their power supply (with solar power or generators) this solution now safeguards their means of communication. Once installed it is simple to operate, either as a standalone solution or fully integrated into an existing PABX system.
The antenna is installed on top of the building and a cable connects to a desk phone to ensure seamless connectivity, for up to 100 metres. The RAPID CCaaS device can facilitate midband data (88↓\22↑kbps) connectivity empowering IP data, which provides email, messaging, and basic web browsing.
